Effective Date: 18/08/2026
Website: thepurenutrients.com
Brand: Pure Nutrients by Dr. Aisha Lakhwani
Welcome to Pure Nutrients by Dr. Aisha Lakhwani. These Terms & Conditions govern your access to and use of our website and your purchase of products through the website.
By accessing our website, placing an order, or using our services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
1. About Our Products
Pure Nutrients offers dietary supplements, herbal teas, seeds, gluten-free food products, and other wellness products.
Our products are intended to support a balanced nutrition and wellness lifestyle. Product information provided on the website is for general informational purposes and should not be considered medical advice, diagnosis, or treatment.
Individual results may vary.
2. Medical Disclaimer
Our products are not intended to diagnose, treat, cure, or prevent any disease or medical condition unless expressly permitted by applicable law and supported by the relevant product authorization.
Customers should consult a qualified healthcare professional before using dietary supplements or herbal products, particularly if they:
- Are pregnant or breastfeeding
- Are taking prescription or other medications
- Have an existing medical condition
- Have allergies or food sensitivities
- Are undergoing fertility treatment or other medical treatment
Do not discontinue prescribed medication or medical treatment based solely on information provided on this website.
3. Product Information
We make reasonable efforts to ensure that product names, descriptions, ingredients, nutritional information, serving information, images, and other product details displayed on the website are accurate.
However:
- Product packaging may occasionally differ from website images.
- Product information may be updated from time to time.
- The actual product label should always be checked before consumption.
- Customers should not rely solely on website information where the product packaging provides different or more recent information.
If you have questions regarding a product, ingredients, allergens, or suitability, please contact us before placing an order.
4. Eligibility
By placing an order through our website, you confirm that:
- The information provided by you is accurate and complete.
- You are legally capable of entering into a purchase agreement.
- You will use the products only for their intended purpose.
- You will comply with all applicable laws and regulations.
5. Account Registration
Certain website features may require you to create an account.
You are responsible for:
- Providing accurate information.
- Maintaining the confidentiality of your login credentials.
- Keeping your account information updated.
- All activities carried out through your account.
We reserve the right to suspend or terminate accounts where we reasonably believe there has been misuse, fraudulent activity, or violation of these Terms & Conditions.
6. Product Availability
All products are subject to availability.
We reserve the right to:
- Limit quantities available for purchase.
- Discontinue products.
- Modify product formulations or packaging where appropriate.
- Cancel an order if a product is unavailable.
If we are unable to fulfill an order after payment has been received, we will contact you regarding the available options, including refund or replacement where applicable.
7. Prices
All prices displayed on the website are in [PKR / applicable currency], unless otherwise stated.
Prices may change without prior notice.
The price applicable to an order is the price displayed at the time the order is placed, subject to any applicable errors or corrections.
Delivery charges, taxes, duties, or other applicable charges may be added to the order total where applicable.
8. Orders
When you place an order through our website, you are making an offer to purchase the selected products.
An order confirmation does not necessarily mean that the order has been finally accepted. We reserve the right to verify, accept, modify, or cancel an order where necessary.
We may cancel an order in circumstances including:
- Product unavailability
- Incorrect pricing or product information
- Suspected fraudulent activity
- Incorrect customer information
- Delivery restrictions
- Payment issues
- Other circumstances beyond our reasonable control
If an order is cancelled after payment has been received, the applicable refund will be processed according to our refund policy.
9. Payment
We accept the payment methods displayed on our website at the time of checkout.
Payment information must be accurate and valid.
For online payments, transactions may be processed through third-party payment providers. We do not retain sensitive payment information unless permitted and required for legitimate business purposes.
We reserve the right to verify payments and orders before dispatch.
10. Cash on Delivery
Where Cash on Delivery (COD) is available, customers may be required to confirm their order before dispatch.
Repeated refusal to accept confirmed COD orders may result in restrictions on future COD purchases.
We reserve the right to require advance payment for customers or orders where necessary.
11. Shipping & Delivery
Orders will be delivered to the address provided during checkout.
Estimated delivery times are provided for guidance only and may vary due to:
- Courier delays
- Weather conditions
- Public holidays
- Incorrect or incomplete addresses
- Operational disruptions
- Events beyond our reasonable control
The customer is responsible for providing a complete and accurate delivery address and contact information.
Additional delivery charges may apply for certain locations or special delivery requirements.
12. International Orders
Where international delivery is offered, the customer is responsible for ensuring that the purchased products are permitted to be imported into the destination country.
Any customs duties, taxes, import fees, clearance charges, or other charges imposed by the destination country may be the responsibility of the customer unless otherwise stated.
We cannot guarantee that products will be cleared by customs in every destination country.
13. Returns & Exchanges
For health, hygiene, safety, and product integrity reasons, opened or used supplements, teas, seeds, flour, pasta, pancake mixes, and other consumable products may not be eligible for return or exchange.
A return or replacement may be considered where:
- The wrong product was delivered.
- The product arrived damaged.
- The product is defective.
- The product received does not match the confirmed order.
Any claim regarding damaged, incorrect, or defective products should be reported within [X days] of delivery.
Customers may be required to provide photographs or other evidence of the issue.
14. Damaged Products
If your order arrives damaged, please contact us at [Email Address] within [X days] of receiving the order.
Please retain the original packaging until the matter has been resolved.
We may request photographs or other information to assess the claim.
15. Refunds
Approved refunds will be processed using the applicable refund method and according to the payment provider’s processing timelines.
Delivery charges may be non-refundable unless the refund is due to an error on our part.
Where a product has been returned and approved for refund, the refund will be processed after the returned product has been inspected where applicable.
16. Order Cancellation
Customers may request cancellation of an order before it has been dispatched.
Once an order has been dispatched, cancellation may no longer be possible.
To request cancellation, contact us as soon as possible at [Email Address / Phone Number].
17. Allergies & Dietary Requirements
Customers are responsible for reviewing the ingredient and allergen information before consuming any product.
If you have a known food allergy, intolerance, sensitivity, or specific dietary requirement, consult a qualified healthcare professional before using the product.
The customer should always refer to the product packaging for the most current ingredient and allergen information.
18. Storage & Product Use
Customers should follow the storage and usage instructions provided on the product packaging.
Products should be stored according to the instructions on their respective labels and kept away from conditions that may compromise product quality.
Do not use products beyond their stated expiry or best-before date.
19. Website Content
All content appearing on this website, including but not limited to:
- Text
- Product descriptions
- Product photographs
- Graphics
- Logos
- Videos
- Designs
- Branding
- Icons
- Marketing materials
is owned by or licensed to Pure Nutrients by Dr. Aisha Lakhwani unless otherwise stated.
This content may not be copied, reproduced, modified, distributed, republished, or commercially exploited without prior written permission.
20. Intellectual Property
The Pure Nutrients name, logos, branding, designs, product names, website content, and related materials are protected by applicable intellectual property laws.
Unauthorized use of our intellectual property is prohibited.
21. User Conduct
You agree not to:
- Use the website for unlawful purposes.
- Attempt to gain unauthorized access to the website or its systems.
- Upload malicious software or harmful content.
- Interfere with website functionality.
- Use another person’s account without authorization.
- Submit fraudulent orders.
- Provide false or misleading information.
- Copy or reproduce website content without permission.
We reserve the right to restrict or terminate access where these Terms & Conditions are violated.
22. Third-Party Services
Our website may use third-party services such as payment processors, courier companies, analytics providers, communication platforms, or other service providers.
Use of third-party services may be subject to their respective terms and privacy policies.
We are not responsible for the independent policies or practices of third-party service providers.
23. Website Availability
We make reasonable efforts to keep the website available and functioning properly.
However, we do not guarantee that the website will always be:
- Available without interruption
- Free from errors
- Free from viruses or harmful components
- Completely accurate or up to date
We may temporarily suspend website access for maintenance, updates, security reasons, or other operational requirements.
24. Limitation of Liability
To the maximum extent permitted by applicable law, Pure Nutrients by Dr. Aisha Lakhwani shall not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or products.
Nothing in these Terms & Conditions is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.
25. Accuracy of Information
We make reasonable efforts to ensure that information published on the website is accurate.
However, typographical errors, pricing errors, technical errors, or outdated information may occasionally occur.
We reserve the right to correct errors and update information without prior notice.
26. Promotions & Discounts
Promotional offers, discounts, vouchers, bundles, and special offers may be subject to additional terms.
Unless expressly stated otherwise:
- Promotions cannot be exchanged for cash.
- Promotions cannot be combined with other offers.
- Promotional products may be subject to availability.
- Promotional periods may end without prior notice.
Specific promotional terms will apply where stated.
27. Privacy
We may collect and process customer information required to process orders, communicate with customers, provide services, improve our website, and comply with legal obligations.
Personal information will be handled in accordance with our Privacy Policy.
Please review our Privacy Policy before using the website.
28. Communications
By placing an order or providing your contact details, you agree that we may contact you regarding:
- Order confirmations
- Payment status
- Delivery updates
- Order issues
- Customer support
- Product-related communications
Marketing communications will be handled in accordance with applicable requirements and customer preferences.
29. Changes to These Terms
We reserve the right to update or modify these Terms & Conditions at any time.
Changes will become effective when published on the website unless otherwise stated.
Customers are encouraged to review these Terms & Conditions periodically.
30. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws applicable in Pakistan.
Any disputes arising from these Terms & Conditions shall be subject to the jurisdiction of the competent courts of Karachi, Pakistan, unless otherwise required by applicable law.
31. Contact Us
For questions regarding these Terms & Conditions, orders, products, returns, or customer support, please contact us:
Pure Nutrients by Dr. Aisha Lakhwani
Website: www.thepurenutrients.com
Email: aishalakhwani10@gmail.com
Phone/WhatsApp: +92 323 3725461
Address: Office no 01 Building no 19 C Stadium Lane 4 DHA Phase V Near Red Apple Karachi
IMPORTANT NOTICE
These Terms & Conditions are a general website-ready draft and should be reviewed by a qualified legal professional before publication, particularly
